Terms & Conditions
Review the terms that govern your purchases on Le Miel d'Or.
Contents
1. Purpose
These general terms and conditions of sale govern the relationship between Le Miel d'Or and its customers for any order placed on lemieldor.com. Online ordering is not open in the UAE yet: these terms will apply once it opens.
2. Products
Our products are oriental pastries, dry cookies and nuts, made to order. Photographs illustrate the products: handmade pieces may look different.
3. Prices
Prices are listed in UAE Dirham (AED) including all taxes. Le Miel d'Or reserves the right to modify prices at any time; orders are billed at the price in effect at the time of validation.
4. Orders
Any order implies acceptance of these T&Cs. Order confirmation constitutes a sales contract between Le Miel d'Or and the customer.
5. Payment
Payment is made on delivery (cash on delivery): the customer pays the full order amount upon receiving the parcel. No online payment is required.
6. Delivery
Delivery is to your door in the United Arab Emirates, in the emirates offered at checkout. After the confirmation call, the order is prepared and handed to the courier; delivery then takes between 1 and 3 working days. Delivery costs 25.00 AED, free from 300.00 AED of pastries (gift wrapping does not count toward this amount).
7. Returns & Refunds
Change of mind returns are accepted within 12 hours of delivery (product must be unopened and intact) — exchange or store credit only. Quality claims (spoiled, damaged, wrong item, missing items) are accepted within 24 hours of delivery — full replacement or refund. See our return policy page for full details.
8. Intellectual Property
All content on lemieldor.com (text, images, logos) is protected by intellectual property law. Any reproduction without authorization is prohibited.
9. Personal Data
Data collected is used exclusively for order processing. See our privacy policy for more information.
10. Contact
For any question about these terms: contact@lemieldor.com, or through the Contact page.